Fortinet FC-10-PE221-247-02-12 - 1-Year 24x7 FortiCare Contract Note: Images of products are sample images.
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Fortinet FC-10-PE221-247-02-12 - 1-Year 24x7 FortiCare Contract

FortiAP-221E 1-Year 24x7 FortiCare Contract

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Man. Part Number: FC-10-PE221-247-02-12
Shop number: 448-0-13356158694504
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FortiAP-221E 1-Year 24x7 FortiCare Contract

Customers who need round-the-clock access to mission critical support will find the 24x7 Comprehensive Support meets their requirements. In addition to online ticket access and online chat, 24x7 includes telephone support at any time day or night. 24x7 also includes an advanced hardware replacement RMA benefit so that customers can sustain high levels of availability.

Data sheet

 
Fortinet FortiCare 24X7 Comprehensive Support
Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FAP-221E-F - FAP-221E-I - FAP-221E-N - FAP-221E-S - FAP-221E-V - FAP-221E-W - FAP-221E-Y
Group Network Service & Support
Manufacturer Fortinet
Manufacturer item no. FC-10-PE221-247-02-12
Description
Customers who need round-the-clock access to mission critical support will find the 24x7 Comprehensive Support meets their requirements. In addition to online ticket access and online chat, 24x7 includes telephone support at any time day or night. 24x7 also includes an advanced hardware replacement RMA benefit so that customers can sustain high levels of availability.
Main features 
Product DescriptionFortinet FortiCare 24X7 Comprehensive Support - extended service agreement (renewal) - 1 year - shipment
TypeExtended service agreement (renewal)
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period1 year
Response TimeNext business day
Designed ForP/N: FAP-221E-A, FAP-221E-D, FAP-221E-E, FAP-221E-F, FAP-221E-I, FAP-221E-N, FAP-221E-S, FAP-221E-V, FAP-221E-W, FAP-221E-Y
Extended details
General
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period1 year
Response TimeNext business day
Details
Service & SupportExtended service agreement - advance parts replacement - 1 year - shipment - response time: next business day ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Compatibility Information
Designed ForP/N: FAP-221E-A, FAP-221E-D, FAP-221E-E, FAP-221E-F, FAP-221E-I, FAP-221E-N, FAP-221E-S, FAP-221E-V, FAP-221E-W, FAP-221E-Y
Technical data © CNET Content Solutions. Subject to technical modifications and errors.
 

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