Fortinet FC-10-0060E-231-02-12 - 1-Year IoT Detection Service Note: Images of products are sample images.
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Fortinet FC-10-0060E-231-02-12 - 1-Year IoT Detection Service

FortiGate-60E 1-Year IoT Detection Service

Man. Part Number: FC-10-0060E-231-02-12
Shop number: 448-0-7794925654615
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Product description

Dieser Artikel wurde vom Hersteller abgekündigt und kann nicht mehr offiziell als Neuware bestellt werden. Kontaktieren Sie uns für Alternativen!

Data sheet

 
Fortinet FortiCare, 8x5, 5Y, Renewal, 5 year(s), 8x5
FortiCare 8x5 Enhanced Support - Extended service agreement (renewal) - replacement - 5 years - shipment - response time: 3 days - for P/N: FCM-MD20 - FCM-MD20-NFR
Group Input Service & Support
Manufacturer Fortinet
Manufacturer item no. FC-10-0060E-231-02-12
Description
We know that the Fortinet Security Fabric is critical to your business, so we at Fortinet are dedicated to ensuring your deployment is successful and helping you achieve business continuity. FortiCare Services are tailored to meet your deployment and operations needs, no matter your organization’s size or where you are in the world.

FortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies. Two levels are available: 24x7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution.

These Advanced Services compliment Device FortiCare by providing a designated support engineer and logistics support, alongside training and flexible service points. Our team learns about your processes and deployment and shares knowledge, resulting in better operations and faster recoveries. There are two programs: Enterprise & Service Provider.

We know that you want to get started quickly, and sometimes just need some extra resources. Fortinet Professional Services brings technical experts into your project, staffing, or other initiative planning whether remote or on-site.

Planning for hardware faults can be difficult, and Fortinet has some options to help. When space is tight, plan on four-hour parts delivery. When you need help with a physical swap, choose four-hour parts with an engineer. We also have Secure RMA when you want to self-dispose.

Main features
General
Number of years5 year(s)
Service time (hours x days)8x5
Response time72 h
Extended details
Features
Number of years5 year(s)
Product typeRenewal
Service time (hours x days)8x5
Response time72 h
CompatibilityFCM-MD20, FCM-MD20-NFR

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